Went to get acrylic nails removed and they compete butchered my nails. Tore the nail from the meat. The tech saw i was bleeding and continued to used the same method. I asked politely for him to soak them off instead. Impatient he barely soaked my nail and continued to tear it from the meat. When i complained to the owner they acted as if they didn’t understand me and tried to blame my nail beds. When i came to them once before a few months ago and didn’t have this problem, so it clearly wasn’t me it was this tech. Instead of tryna compensate me they just stared at me in confusion and took no accountability. Will never be going back. Zero compassion and unprofessional.